16 - How do I use phone cards?
It's really very simple. Each card has an 800# printed on the back. (sent to you in the email)
It also has a "PIN" or account number on the back as well.
Just dial the 800#, enter your "PIN" number, then you'll be prompted to enter the phone number that you're calling.
Please note that most of our cards comes with Local Access Numbers which if present will give you the exact minutes mintioned for such card.
If you use the #800 access while these local access numbers are present, these will decrease your minutes.
17 - What are the different terms used with phone cards?
Calling Card: Telecommunication
credit cards with an AuthCode (Pin Number) for using a long distance carrier
when the customer is away from their home or office.
Carrier: A
telecommunications provider which owns switch equipment.
Country Code:
Two or three digit codes used for International calls outside of the North
American Numbering Plan area codes. Dial: 011 + country code + city code + local
phone number) (e.g. "011 + 91 + 22 + 123- 4567" 91 = India, 22 =
Bombay)
Local Access:
Local Loop. The connection from a subscriber to the Central Office. The portion
of a circuit connecting the LEC's CO with the customer's premise equipment
across the local network.
Switch: A device
(like a DMS-250 or a PBX) that responds to originator signals and dynamically
connects the caller to the desired communication destination.
18 - What are the different fees and charges associated with phone cards?
- Connection Fee: A fee charged on every call that is
made.
- Payphone Fee: Additional charge per call if if call is
made using a payphone, normally collected for the owner of the payphone. Nearly
all phone card calls originating from a Pay Phone are charged a fee per call.
This is required by federal law and the fee typically ranges from $.35 to $.70
per call. This goes to pay Uncle Sam or the owner of the payphone. This amount
is deducted in minutes from the card.
- Cell Phone Charges: If your cellular or mobile phone
company allows you to call from your mobile phone, there maybe a charge per call
fee. Some Cell phone contracts do not allow the use of alternate carriers like
phonecards or dial around services.
- Taxes: A collection of tax types that each state is
allowed to charge. Tax jurisdiction (which state can charge tax for a call) is
based on the two-out-of-three rule: where it originates, where it terminates,
where it is being billed to - if two match, that state can charge the tax.
- Surcharge: An additional charge on top of a base rate
for a specified reason.
A fee charged against the card usually to cover the companies costs.
- Rounding (Time base charge): The actual time you spend
on-line either in units purchased or a time increment in seconds. The time
increments vary from 1 second to 5 minutes.
- Initial Connection/ Weekly, Monthly Service/Maintenance
Fees: Some cards have an initial set up fee. This could be a one off just to
get you on the road. Some, however, charge a weekly or monthly fee of around
$1.00. This is charged after the first time that the card is used and is
deducted in minutes or dollar from the card. Even if you are not using your
calling card you may be racking up a charge.
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